Frequently Asked Questions (FAQs)

Find quick answers to common questions about shopping at Craftage.

1. What kind of products does Craftage offer?

At Craftage, we curate premium-quality wall frames, paintings, canvas art, spiritual artwork, and motivational quotation frames designed to elevate homes, offices, and workspaces.

2. Do you offer custom designs?

Yes! We can create custom wall frames tailored to your preferred size, theme, and design. Simply visit our Custom Orders page or DM us on Instagram @craftageworld to discuss your requirements.

3. What sizes are available for your frames?

Most of our frames are available in two standard sizes:

  • 12×18 inches (30cm x 45cm)
  • 12×8 inches (20cm x 30cm)
    Some designs may have additional size options, which are mentioned on the product page.

4. How do I place an order?

You can order directly through our website www.craftage.in or DM us on Instagram @craftageworld with the product name/size.

5. How much is the shipping charge?

We offer affordable, transparent shipping rates across India. The final shipping cost will be calculated at checkout based on your delivery location.

6. How long does delivery take?

Orders are typically dispatched within 2–4 business days. Delivery timelines vary by location, but most orders arrive within 5–9 business days. You’ll receive a tracking link once your order is shipped.

7. What payment methods do you accept?

We accept UPI, Credit/Debit Cards, Net Banking, and popular wallet payments for your convenience.

8. Can I return or exchange my order?

If your order arrives damaged or defective, please contact us within 48 hours with photos of the product and packaging. We’ll arrange a replacement or refund as per our Return Policy.

9. How do I contact Craftage for support?

You can reach us via:

  • Email: [email protected]
  • Instagram DM: @craftageworld
  • Contact Form: Available on our Contact Us page